Our cockroach Extermination protocol, step by step
The free inspection identifies the species, the extent, and the entry points, and leads to a written quote detailing products, method, schedule, and guarantee. Treatment follows, applied with Health Canada-approved products and a preparation whose instructions are given to you in advance — the part clients most underestimate, and the one that separates a successful treatment from one that must be redone. One or two follow-up visits then verify the outcome in the following weeks, with free touch-ups if activity persists. In Pointe-Claire, we schedule those follow-ups against the species' reproductive cycle rather than on a fixed date.
Costs, timelines, and guarantee in Pointe-Claire
The price of a cockroach Extermination treatment depends on three variables: the area to cover, the number of units involved, and how much preparation is already done. That is exactly why we do not quote over the phone without seeing the site — a blind number always ends up being revised. The inspection is free and the resulting quote is firm. The usual lead time in Pointe-Claire is 24 to 72 hours depending on the season, with priority given to emergencies and food businesses. All our treatments carry a results guarantee: if activity resumes within the covered period, we come back at no charge.
Landlord or tenant in Pointe-Claire: who does what
In Quebec, the landlord must keep the dwelling habitable, which includes the absence of vermin: extermination is at their expense when the infestation is not caused by the tenant. The tenant must give prompt notice and provide access. In practice, nearly every dispute brought before the Tribunal administratif du logement turns on those two obligations, not on the principle. That is why we systematically recommend a dated written notice — email or letter — describing what was observed, where, and since when. On our side, for every building in Pointe-Claire we supply a dated intervention log: visit dates, products used, units treated, follow-ups scheduled. It is the document a municipal inspection asks for, and the one that protects the owner in a dispute.
Follow-up: how we know it is settled
The closing criterion is never "the occupants no longer see anything." It is the absence of captures on monitoring traps across two consecutive readings. The distinction matters, because a residual population easily spends three weeks under the radar before becoming visible again — and a Pointe-Claire dwelling declared clear too early is one that calls back three months later. For a cockroach Extermination treatment we place monitoring devices at the travel points identified during the inspection, then return to read them on a schedule set in advance rather than at random. Follow-up is included in the initial quote: it is not an extra visit to be sold to you later, it is the second half of the job.